Reliance Communications is India’s largest cellular service provider with over 100 Million subscribers. They offer services in Fixed Wireless lines too, which are equivalent to the Landline phones. In addition to the above they also offer Broadband Services, as well as a slew of Corporate Communication packages. Reliance Communications have a highly user friendly and multi-faceted Customer Care system, in order to match to Reliance Communications’ spread and size.
Reliance Communications Customer Care
[hana-code-insert name=’large rectangle’ /]Reliance Communications is India’s largest cellular service provider with over 100 Million subscribers. They offer services in Fixed Wireless lines too, which are equivalent to the Landline phones. In addition to the above they also offer Broadband Services, as well as a slew of Corporate Communication packages. Reliance Communications have a highly user friendly and multi-faceted Customer Care system, in order to match to Reliance Communications’ spread and size.
Reliance Communications Customer Care through Toll Free Number
The first point of contact for all subscribers of reliance communications is the toll free number. All the reliance communications customers can contact this number to register their issues, queries, complaints or request for value added services at 18001003333, in order to get an instant solution to the issues raised.
Reliance Communications Customer Care Number for Mobile Subscribers
Reliance communication mobile customers – whether they are CDMA or GSM – can dial *222 or * 333 from their mobile to register any of their issues, or to seek solution for their problems.
Customer Care Number for Reliance Communications Broadband Customers
Customer care for Reliance Communications’ Broadband Customers has been allocated dedicated numbers to register their issues. They are provided underneath.
| |
From Reliance Phone |
From any other Phone |
| Dedicated Customer Service Numbers for Reliance Communications’ Broadband Users |
*377 3033 7777 |
180030007777 |
Reliance Communications Customer care System to avoid Telemarketers Calls
All the reliance communications’ mobile and fixed wireless terminal phone customers also have the option of getting rid of pesky and irritating calls from telemarketers. All that one has to do is to register their telephone number is NDNC Registry. This can be done in two ways.
- Call 1909 from your reliance phone and register your number.
- Or else send an SMS to 1909 with Key word “START DND” – Please send the SMS without quotes.
Please note that, if you wish to get calls from telemarketers you can always de-register from the above service. You just have to call 1909 again and ask your number to be de-registered, or send an SMS to 1909 with Key word “STOP DND”. As already mentioned, please ensure that you do not add the Quotation marks in your SMS.
Reliance Communications Customer Care Address
In addition to the above, reliance communications have a Service Assurance Cell, which addresses the grievances of its customers. This cell operates from the address provided underneath. The reliance communications customers can also approach this forum to get their issues resolved.
Service Assurance Cell, A Block, 2nd Floor,
Reliance Communications Limited, DAKC, Kopar Khairane,
Navi Mumbai – 400 710.
Reliance Communications Customer Care by E-mail
Reliance Communications customers can also get their problems solved by sending a mail, clearly mentioning your issues or requirements to serviceassurancecell@relianceada.com, and the Customer Care of Reliance Communications will revert back to you with the solutions for issues specifically brought to their notice.
Reliance Mobile Customer Care by Fax
Reliance communications Customers can also write about their problem in detail, and send it as a fax to 022 303 88005 and get their issued resolved.
These are the major modes of Customer Care established by Reliance Communications for its ever growing customer base.