LG India

LG India, a global electronics company is fast growing since its establishment. It was set up with an aim to earn a name in the global market and today with its efficient quality products and its name speaks for itself. [hana-code-insert name=’rectangle’ /]LG India has forayed today in the electronic global market so strongly that there is no looking back now. Its growth has been booming over the years. LG India is a household name now. A major contribution towards its growth has come from the innovative marketing techniques it employs in selling its products. LG’s broadcast media advertisements are popular and leave an impact on the viewer. LG India aims to make the country more technology friendly. It constantly innovates new electronic devices with affordable price range so that its product reaches the masses. LG India’s latest entry has been in the telecommunication market and its growth here has been satisfactory.

LG Electronics India products

The main categories in which all its products can be divided are

• Room Air Conditioners
• Commercial Air Conditioners
• Refrigerators
• Washing Machines
• Computers Systems and related products
• Vacuum Cleaner
• Music Systems
• Home theatres
• DVD Players
• Television Sets/ Plasma TVs
• Microwave Oven
• Mobile Phones

These products come with their model names for identification.

LG Electronics India Contact Information

Address of  LG registered office in India

LG Electronics India Private Limited

Plot No 51, Surajpur Kasna Road

Greater Noida- 201306, Uttar Pradesh

Customer Care contact information for any queries, complaints or suggestions

Email: lgservice@lgindia.com

Phone no: 1800-180-9999 (toll free from any BSNL or MTNL Landline)

39010909 (prefix the STD Code of the city you are calling from)

5757554 (SMS)

LG Indis Website: http://www.in.lge.co

LG India R&D

LG India’s Research& Development department and manufacturing unit has come a long way. With its state-of-art products LG stands out in the electronic market. Its mobile phones, especially the ‘Cookie Phone’ and the ‘Chocolate Phone’, have been a huge craze among the young generation. Earlier there were some problems related to the battery backup of the mobile sets, but with its efficient R&D Department those problems have been resolved now and the mobile phones give a competent battery backup as compared to others. The engineers and technicians working with LG India R&D department are skilled and trained and work efficiently towards the development of their company.

LG After sales services in India

LG not only aims on selling quality products to its consumers but also quality services. It provides efficient after sales services by providing warranty covers to the consumers. It has its authorised service centres all over India in all the major cities and in smaller cities too. For locating the nearest service centre of LG Electronics India log onto its official website mentioned in the section ‘Contact Information’.

LG India is socially responsible

LG India not only aims at making profits and being globally recognised company in the electronic market but it also is socially responsible and does its bit in serving the mankind. It focuses on building a strong goodwill and rapport with its consumers. With an NGO called ‘Prayas’ LG India works on the upliftment of street children. Plans of providing health care services by LG India to the less-privileged children are in the pipeline. The company has ties with HELPAGE India for helping homeless senior citizen. It has also adopted 6 villages in Greater Noida formally for their growth and development. With the help of another NGO named ‘Jan Shikshan Sansthan’, LG Electronics India has been imparting knowledge and training to the youth on CTV and refrigeration. They are also helping provide medicines and other health care services to domestic animals. Their foray in to animal husbandry as a part of social services is ever increasing. LG also donates generously in the losses by natural calamities in India.

Portable air conditioners

As the name indicates portable air conditioners do not require fixed installation as compared to window ands split air conditioners.
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These air conditioners are used when

There is no space out side or are restrictions on the placement of the outdoor chilling unit in the apartment in case of split air conditioners.

There are some windows that are not suitable for window air conditioners or require a lot of modification in order to fit the unit. This may indeed look shabby. Sometimes there is no proper air ventilation space outside the window / wall vent for the air conditioner to work properly. This is where a portable air conditioner comes into picture and suites the conditions.

How Portable Air Conditioners Work

Portable air conditioners are more similar to window air conditioners. Whereas we see the AC grill only in the window AC we see the entire unit in the portable ac.

Just like window ac the warm am humid air is drawn into the unit, then chilled and blown back into the room. The warm air is exhausted through a flexible tube placed in the window or wall outlet.

There are two types of portable ac’s available single hose and doubble hose. Single hose AC’s are small in size and have less cooling capacity where as dual hose models have higher capacities. In dual hose one is used to pump air inside and the other to pump the hot air outside.  Most portable air conditioners act as a dehumidifiers, the water extracted through the dehumidification process is collected in a water tray or bucket or in some models this water is it is heated into vapor and then exhausted out the room through a second tube.

Advantages of Portable Air Conditioners

• Compared to a window air conditioner, a portable AC unit can fit windows that slide from side to side and also suitable for crank windows.
• The unit is easy to install. There are one or two tubes depending on the model of the portable ac which fit into a spacer bar supplied with the unit and are placed in the window or wall vent. The adjustable spacer bar is approximately 6 to 8 inches wide.
• The hosepipes can be longer or shorter depending on the location of the ac. Additional lengths are easily available
• When not in use just remove the hosepipes, wind them and store them in a store. AC can also be moved easily as it is installed on castors
• The AC can be moved from one room to another room easily as and when required.
• There is no installation cost involved

Disadvantages of Portable Air Conditioners

• A portable air conditioner usually costs more than a window air conditioner unit.
• The efficiency of the portable ac is less ac compared to window as house pipes limit the flow of air. The air circulation rate is less.
• As the whole unit is inside the room, there must be sufficient floor space for the unit. Most portable cooling units take up one foot to one and a half feet of space and are about 30 inches tall.
• The noise levels are high compared to window and split AC
• The large tubes of the portable AC sometimes cause a nuisance in the room and do not match well with the room aesthetics and also the AC unit situated amongst the furniture.
• The water collected due to condensations needs to be removed from time to time to avoid spillage. You will need to empty the drip tray where the water is collected through the dehumidification process on a regular basis.
• Portable air conditioning units are less efficient and require more power than window units for cooling a room of comparable size.

Choosing a Portable Air Conditioner Model

To get the most efficiency from your portable air conditioner unit, look at the models that have evaporators to remove the water in the form of vapor and also have air purifiers at the same time. Buy according to the room space, do the AC tonnage calculation and then buy the AC. If the AC does not have the proper capacity for the room, it will run constantly and never effectively cool the room. Units that are too powerful will continually cycle off and on, this reduces compressor life and at the same time does not allow proper dehumidification of the room.

Air conditioner LG vs Samsung

LG and Samsung are the top two consumer electronics brands in India since a long time and have been able to penetrate to all types of customers from big metro cities to small cities and towns.[hana-code-insert name=’rectangle’ /]

Both home electronics giants have launched many air conditioner models in Indian consumer market and launch new models from time to time to make an edge over the other. Consumers are often faced with the dilemma of which air conditioner to buy as both offers all types of air conditioners to suite everyone’s requirements. In this article we compare the Samsung air conditioners with LG air conditioners and figure out which one is better than the other.

Samsung launched 25 new models of ACs and this summer and LG is not far behind. Both are targeting 30% share in Indian Market.

Market share in consumer durables

LG has a market share of 27 % and is ahead of Samsung which is at 19% only

Service network of LG and Samsung

LG has the widest distribution network across the country and has 70 remote-area offices, which are extensions of the branch office, 40 branches and eight regional offices all over the country.

Samsung is present in all towns and cities above population of 50,000

Steps to choose the air conditioner LG or Samsung

• Identify your requirements
• First identify your requirements. If confused between split and window AC refer section on which AC to choose split or window
• Find the ac tonnage requirements. Refer AC ton calculation section if confused
• After type and capacity is identified check all models of LG and Samsung which fit in this.
• Go for higher BEE star rated AC’s if possible and opt for 5 star AC’s if possible
• Check if after sales service centre is present in your area. Give more weight age to that which is locally present.
• Do price comparison along with  features and buy the one which is the cheapest and feature rich among the two
• If none of them is suitable and you do not mind spending a bit more on quality go for Hitachi or Carrier AC’s

The quality of the product is more or less the same of LG and Samsung as both are manufactured using modern manufacturing techniques.

Our recommendations is LG air conditioner as compared to Samsung as

• LG in more dominant in refrigeration market than Samsung
• More people buy LG air conditioner than Samsung in India
• LG has more star rated models and is more innovative than Samsung
• LG service network is more than that of Samsung

Conclusion

Go for higher BEE star ratings, service availability in your area and last for price of the air conditioner as you will pay a higher price in the long run if you buy 1-2 star rated AC than 4-5 star rated AC

Samsung India Service Center

Samsung offers efficient customer services through its authorised service centers. Samsung India offers warranty cover period on its products and these authorised Samsung service centres are there to serve this purpose. [hana-code-insert name=’rectangle’ /]If there is any problem in the product purchased, the only thing customers have to do is produce the bill with the product and they will get their product replaced or repaired, according to the need, free of cost.

The faults in the product that may have occurred during the production stage or mishandling while transportation too are the conditions included under warranty. The proficient technicians and engineers at Samsung India Service Centers live up to the expectations of its customers and provide quality services. Samsung has now expanded into small cities and towns also as it sell a large number of appliances to all segments of buyers.

Contact information of Samsung India Service Centers

Samsung India has a unified telephone number and can be contacted from any part of the country. All calls land up in their central call center and service numbers are generated for every call logged with them. This call is then assigned to the local service centre nearest to the service area and attended to within 24 hours. Samsung also calls back the customers to chech the satisfaction levels of repairs done.

Samsung Helpline: 1800 3000 8282, 18002668282

Monday – Sunday: 9.00 AM – 8.00 PM (IST)

Toll free telephone number all India Service

1800-110-011 (toll free if you call from BSNL/MTNL landline)

Other telephone number of Samsung service centre centralised call centre

30308282 (add the STD code of the city you are calling from)

Service calls can also be logged on their website

Website: http://www.samsung.com/in

For HHP/ OMS / HDD / Note PC / Digital Camera / Multimedia Player there is only carry in service

Accessibility to Samsung Service Centres

Samsung, a widely known brand has its service centres at many locations in a single city. Their network is present nationwide giving convenience to the customers to reach them. The service centres that are owned by Samsung are known as Samsung Service Plazas. They are present in all the major cities of India. The cities which are comparatively smaller have, what they call, Samsung Prestige Service Plazas for covering warranties. All the Samsung India Service centres have state-of-art laboratories and testing units where thorough check of the damaged product is done.

Apart from the authorised and Samsung Company owned Service Centres, they also carry out many camps and small promotional activities to give knowledge to the customers regarding their existence. They also warn their customers not to get confused with unauthorised service centres or fake centres. For knowing details of Samsung India Service Centres and to locate the one nearest to your home in your city log on to their official website in the ‘Contact information of Samsung India Service Centres’ section.

Samsung India Servicing

• Warranty card filled in correctly by the dealer, must be produced along with the product at the Samsung India Service Centre.
• The warranty card must be given to the authorised person at the Samsung India Service Centre.
• The purchase of the product must be done through an authorised shop only.
• None of the internal parts of the product should be changed.
• In case the servicing has been done earlier too it must have been done through an authorised Samsung India Service Centre and the proof of that must be produced.
• All the terms and conditions mentioned in the product manual must be read before hand carefully so that there is no dispute.
• The Samsung India Service Centre helpline mentioned above is operational 24/7 in all the cities having Samsung’s authorised Service Centre.

Carrier window AC experience

• Purchased in May 2006
• Model: 1.5 tom AC,  GenX with remote
• Pros: good looks, high efficiency, condensate management
• Cons: expensive than other ac’s
• Rating: Good, meets expectations
• Place of purchse: Chandigarh

[hana-code-insert name=’rectangle’ /]I went to the carrier comfort point to buy celesta model of 1.5 ton window ac.

 I had researched all the competing models and found that carrier is a good bargain if we consider efficiency,life of the product, quality, and brand. Most other popular brands are just getting the products assembled and putting in their label only , just to expand their product base, whereas carrier is in this business only for a prety long time and manufactures all the parts including compressors.

Also carrier windows ac have condensate management system with which water does not dips from the unit. ( as I stay on the first floor this was my major concern) These were the reasons for purchasing a carrier ac.

The carrier dealer told me that carrier had just launched a new series Genx in 1.5 ton window ac’s. Two models were available are genx1 without remote and genX2 with remote. The added features I found was the EER has been increased to 10 ( 18,200 BTU & 1820 Watts ) as comparable to previous models of 9.8.

The air flow has also been increased to 500 CFM. The size of the ac has also been reduced to give it a better look. The white grill matched perfectly with my interiors. I bought thye genX2 model with remote.

The minus points is that the remote is non LCD. I am using ths ac for the last one week and I am satisfied with its performance. The ac cools my 11 by 15 feet room in just 15 minutes and i keep the temerature setting at 26 degrees which is a perfect one and seems to be an ideal state and have no difficulty in going out of the room.

Pros high EER, less noise, good looks.

Cons non LCD remote, cost

Best air conditioner in India

[hana-code-insert name=’rectangle’ /] Last updated MArch 2016: We have listed the air conditioner brands largely available in India depending upon the technology used, superior workmanship, star ratings, innovation and world standing. The ranking is on technical aspects only and not on price. The more superior the product the more the price. It is also based on experience and use of the products over a long period and feedback from customers.

Hitachi Air Conditioners *****

Why choose Hitachi Air conditioners as the best AC brand?

Hitachi has the best efficient air conditioners in the market. BEE rates most of their products 4 stars and 5 stars.

Regarding innovation Hitachi launched the first Side Throw AC , the first Hi Wall Mounted Split AC  and  the first Ceiling Mounted Split AC. Most of Hitachi ACs  are having highest Energy Efficiency Ratio (EER) in its category

The sound level is much more lower (34dB) in Hitachi air conditioners, far lower than other manufacturers.

Mitsubishi / Daikin / Carrier air conditioners ****

Mitsubishi and daikin have entered the Indian market with many good products and are able to  capture a good chunk in Split AC requirements

Why choose Carrier Air conditioners?

Founded in 1915, carrier is the inventor of modern air-conditioning and has developed itself into being the world’s largest provider of air-conditioning, heating and commercial refrigeration systems (HVACR)

Carrier is also one of the first to adopt the energy efficiency label issued by the Bureau of Energy Efficiency (BEE)

Awarded the First prize for energy conservation in Consumer Goods Sector in 2007 & 2008 by the Ministry of Power, Govt. of India

Like Hitachi most of Carrier ACs  are having highest Energy Efficiency Ratio (EER) in its category

Panasonic / LG / Voltas / Blue star  air conditioners ***

Panasonic has launched many new models recently. Being a Japanese company the products are of very high Quality.

LG has been in Indian market for quite a long time and has good market share in Indian air conditioning market.

Voltas and blue star  a Tata product is a known name in India, they are significantly launching new products and doing well in the past few years.

Godrej / Samsung / Electrolux / Whirlpool ? Haier air conditioners**

These are consumer electronics companies and do not have a focus on a single product. They offer entire range of home electronics. The products are generally sourced from other OEM’s, and they do not have an edge as compared to Carrier and Hitachi.

Window ac or split ac which one to buy

It is often confusing which ac to buy for your home, window or split ac. Both have their advantages and disadvantages. The ideal ac which suites best and has the maximum star ratings is the best for you.
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We will assist you in choosing between window and split air conditioner

Window AC

These are hanging out of many house windows. This is the most used and economical air conditioner system. It is a single unit, which sits in a window or an opening in a wall with its rear releasing hot air outside and the front part releasing cool air into the room. Windows AC has size limitation and doesn’t go beyond 2 Ton capacity

Split AC

The splitting of the two units in an AC allows one to install the cooling unit inside and the hot noisy compressor unit outside with flexibility. Since two units are separate they can be larger or smaller, hence two indoor small units can be connected to one large outdoor unit.

Window air conditioner is more suitable in the following cases

• When you stay in a rented accommodation and you frequently change your home, window AC is the best. Forget the split AC as installation charges are very high and un- installation / reinstallation is a costly affair as compared to window AC
• Window air conditioners are cheaper than split air conditioners
• You have made a vent in the wall for the installation of the window AC then this is the best AC as this will not block the windows
• Power consumption is more or less the same in split and window air conditioner, more tilted towards the window AC, this should not be a deciding factor
• Window air conditioner has more market share due to the above-mentioned factors. About seventy percent buyers prefer to by window air conditioners and the remaining thirty percent buy split air conditioners

Split air conditioner is more suitable in the following cases

• You have your own house and ac is to be fixed as a one time affair
• Proper vent in the wall is not available for window ac and if installed in window it disrupts the views and also doesn’t looks aesthetically right
• The installation of split air conditioner is highly flexible. The wall on which the AC installation is required may not be the outer wall. It may be a common wall between two rooms.
• Noise factor. Window air conditioner makes more noise as compared to split air conditioner as in case of split air conditioner the compressor is installed away from the indoor unit. If noise is disturbing for your sound sleep go for split air conditioner.
• If planned window AC is exposed to direct sunlight or area around it is restricted leading to less air flow, and split AC outdoor unit can be placed in a shady and airy area, split AC will consume less energy and will be cheaper in the long run plus added convenience of split air conditioner is there.
• If the room is large and requirement of room is more than 2 ton of cooling capacity.
• Split air conditioner is more aesthetic looking and there is a wide variety of designs and colours available to suite your requirements.
• Power consumption is more or less the same in split and window air conditioner, this should not be a deciding factor.  If properly installed split AC’s may actually give better efficiency than window air conditioners

Parameter	Which will be better window or split AC
Ease of installation	Window AC
Price	Window AC
Flexibility to install anywhere	Split AC
Noise levels	Split AC
Room Aesthetic looks	Split AC
Variety of models	Split AC
More than 2 Ton requirement	Split AC
Power consumption	Both consume same power
Star rated modes	Available in both types, four and five star rated models generally not available in window AC
Mobility, Shifting	Window AC
Save electricity	Use fans to the extent possible

Air conditioner star ratings in India

Star rating is a system initiated by BEE (Bureau of Energy Efficiency) India to determine the energy efficiency of an electronic product for home use like window and split air-conditioners. [hana-code-insert name=’large rectangle’ /]Depending on their energy efficiency they are rated on a scale of 1 – 5 and indicated by starts for easy understanding.  Higher the number of stars, better is the energy efficiency of an air conditioner.

AC Star rating Calculation

The energy efficiency of an AC depends on two factors: Cooling capacity (in BTU) and Power consumption (in Watts)

The cooling capacity of one ton AC should be 12000 BTU, 1.5 ton AC 18000 BTU. Some companies rate their air conditioners as 1 ton but actually their cooling capacity is less than 12000 BTU. SO the BEE has brought into force star rating system so that the manufacturers cannot misguide the consumers

What to check befor buying air conditioner

While buying air conditioner check the following on the specifications: Cooling capacity in BTU, power consumed in Watts and star rating if available.

Star rating is based upon the EER of an AC. EER is cooling capacity divided by power consumed. To calculate EER in watts BTU needs to be converted into watts. 12000 BTU is equal to 3517 watts or 1BTU = 0.2937 Watts or one ton = 3517 watts

While it is important to choose an AC with higher star rating, it is equally important not to compromise on the cooling capacity, which is the primary function of an AC.

BEE air conditioner Star Ratings

The star rating parameters EER shall be obtained from following tables depending on the year of manufacturing/import/assembling of an air conditioner

Air conditioner Manufactured / Imported / Assembled From 07 January 2010 to 31 December 2011

Star Rating	Min	Max
1 Star *	2.30	2.49
2 Star **	2.50	2.69
3 Star ***	2.70	2.89
4 Star ****	2.90	3.09
5 Star *****	3.10	5

Air conditioner Manufactured / Imported / Assembled From 01 January 2012 to 31 December 2013

Star Rating	Min	Max
1 Star *	2.50	2.69
2 Star **	2.70	2.89
3 Star ***	2.90	3.09
4 Star ****	3.10	3.29
5 Star *****	3.30

Air conditioner Manufactured / Imported / Assembled From From 01 January 2014 to 31 December 2015

Star Rating	Min	Max
1 Star *	2.70	2.89
2 Star **	2.90	3.09
3 Star ***	3.10	3.29
4 Star ****	3.30	3.49
5 Star *****	3.50