Grievances Redressal Mechanism of Airtel Digital TV
If you have any serious complaint about the Service of Airtel Digital TV, you as a customer, has the option to a responsible level officer to address your grievances, and this officer is designated as the Nodal Officer for Airtel Digital TV operations.
[hana-code-insert name=’large rectangle’ /]This officer is bound under the regulations created in the year 2007 by the Regulatory Agency called TRAI. This is called as Direct to Home Broadcasting Services (Standards of Quality of Service and Redressal of Grievances) Regulations, 2007 for duties and obligation of Airtel and rights of customers.
These nodal officers work from 0930 HRS to 1830 HRS from Monday to Friday, and they are expected to resolve your grievance within 10 days of you having lodged the complaint to them. However you are required to follow a procedure to approach them.
You should have lodged your complaint to their telephonic support number we have listed in the start of this article, and you should be having a ticket Number (Which is nothing but a complaint registration Number) given to you. With this ticket number, you can approach the respective nodal officer from the list given below. We have given hereunder, the entire list of all the Nodal Officers of Airtel Digital TV across India.
Nodal officers of Airtel DTH across India
| Name of the state | Telephone number of the nodal officer | E-mail ID of the nodal officer | Address of the Nodal Officer |
| Andaman & Nicobar | 033-44131303 | dthnodal.wb@airtel.in | Bharti Telemedia Ltd.,Touch Point-1,(P45, Jogendra Garden, Kolkata-700078 |
| Andhra Pradesh | 040-40024449 | dthnodal.ap@airtel.in | Bharti Telemedia Ltd., C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad – 500 016. (Andhra Pradesh) |
| Arunachal Pradesh | 9612402426 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005 |
| Assam | 9678216305 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005 |
| Bihar | 9771472070 | dthnodal.bh@airtel.in | Bharti Telemedia Ltd.,L – 1 / 33 , Shri Krishna Puri , Patna – 800013, Bihar |
| Chandigarh | 0172-4458687 | dthnodal.pb@airtel.in | Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh |
| Chhattisgarh | 0755-4218001 | dthnodal.mpcg@airtel.in | Bharti Telemedia Ltd., 2 Floor,1 Malviya Nagar, Bhopal, Madhya Pradesh-462003 |
| Dadra & Nagar Haveli | 079-40037114 | dthnodal.gj@airtel.in | Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054. |
| Lakshadweep | 044-42102783 | dthnodal.kl@airtel.in | Bharti Telemedia ltd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017 |
| Madhya Pradesh | 0755-4218001 | dthnodal.mpcg@airtel.in | Bharti Telemedia Ltd., 1- Malviya Nagar , 2nd Floor, Bhopal , Madhya Pradesh- 462003 |
| Maharashtra | 022-40213261 | dthnodal.mum@airtel.in | Bharti Telemedia Ltd., 5th Floor, Interface Building, Link Road, Malad West, Mumbai-400064 |
| Manipur | 9612402426 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005 |
| Meghalaya | 9612402426 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005 |
| Mizoram | 9612402426 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005 |
| Nagaland | 9612402426 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005 |
| Orissa | 9937238464 | dthnodal.or@airtel.in | Bharti Telemedia Ltd., No.10, Ground Floor, Bapuji Nagar, Bhubneswar-751009 |
| Daman & Diu | 079-40037114 | dthnodal.gj@airtel.in | Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054. |
| Delhi | 011-44985547 | dthnodal.dl@airtel.in | Bharti Telemedia Ltd., D 183 , Okhla Indl Area Phase-1, New Delhi-110020 |
| Goa | 020-40031591 | dthnodal.mh@airtel.in | Bharti Telemedia Ltd., C/o M/s Star Innovation,(Service Franchisee ), Shop No A-14, Ground Floor, Satadhar Arcade, Pedem, Mapusa, Goa-403 507 |
| Gujarat | 079-40037114 | dthnodal.gj@airtel.in | Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054. |
| Haryana | 0172-4458687 | dthnodal.hr@airtel.in | Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh |
| Himachal Pradesh | 9805506274 | dthnodal.hp@airtel.in | Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh |
| Jammu & Kashmir | 9622021220 | dthnodal.jk@airtel.in | Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh |
| Jharkhand | 9771472070 | dthnodal.bh@airtel.in | Bharti Telemedia Ltd., L – 1 / 33 , Shri Krishna Puri , Patna – 800013, Bihar |
| Karnataka | 080-41704930 | dthnodal.kk@airtel.in | Bharti Telemedia Ltd., #56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore-560046 |
| Kerala | 0484-4100064 | dthnodal.kl@airtel.in | Bharti Telemedia Ltd., Touchpoint,Pavanaphara, TC 14 Bar, 1560 Paris Lane, Phypaudo, Trivendrum-695014 |
| Pondicherry | 044-42102783 | dthnodal.tn@airtel.in | Bharti TelemediaLtd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017 |
| Punjab | 0172-4458687 | dthnodal.pb@airtel.in | Bharti Telemedia Ltd., 193 L ,Diomand Fashion Gallery, Model Town Ext., Ludhiana -141001 |
| Rajasthan | 0141-4411822 | dthnodal.rj@airtel.in | Bharti Telemedia Ltd., SB-115, Kesar Mall, Tonk road, nr. Bapu Nagar, Jaipur – 302015 |
| Sikkim | 9800001135 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005 |
| Tamil Nadu | 044-42102783 | dthnodal.tn@airtel.in | Bharti Telemedia Ltd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017 |
| Tripura | 9612402426 | dthnodal.nesa@airtel.in | Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005 |
| Uttar Pradesh | 0522-4414761 | dthnodal.up@airtel.in | Bharti Telemedia Ltd., B-1/25, G. Floor, Sec A, Aliganj, Lucknow, 226024 |
| Uttaranchal | 0522-4414761 | dthnodal.up@airtel.in | Bharti Telemedia Ltd., C 3 , Nehru Colony , Dehradun, 248001 |
| West Bengal | 033-44131303 | dthnodal.wb@airtel.in | Bharti Telemedia Ltd., Touch Point-1,(P45, Jogendra Garden, Kolkata-700078. |