Recharge your Airtel Digital TV with your Digital TV Account Online

In this method, if you have access to a computer and internet, then you can get your Airtel Digital TV Account registered in their website. In order to register your account you have to access it by connecting to this link https://ebpp.airtelworld.com/care/RetailUserRegistration/

In this system you will have to fill in details such as Login ID, your Email Address, your Airtel Digital TV Customer ID (This is the 10 Digit Customer ID which would have been given to you when you purchased your Airtel Digital TV Service), your telephone number which you would have provided while purchasing Airtel Digital TV, then there would be a rectangular multicolored box which would have some distorted alphabets and numbers which is called CAPTCHA. This you will have to carefully read and fill it in the blank box, which would be there just next to the CAPCHA.

You have successfully created your online account in the Airtel Digital TV website. Now you can enter into the account you just created, as described in the previous step, and it would allow you to make payment by Credit Card, By Net banking, or by entering the Recharge Coupon or Voucher you have purchased from Airtel Digital TV Retail Outlet.

Recharge your Airtel Digital TV online through net banking

If you have savings account or current account from which you can make payments via Internet using the Net banking Facility available to you, then you can use this method.

Net banking – in case you are not aware of – is a service which is provided by almost all banks in India to access their bank account through Internet and conduct various transactions, including making payments for a large number of services or for making online purchases of products.

In the case of Airtel Digital TV Recharge using the bank account online, the facility is provided to the customers who have bank accounts in the below listed banks.

Centurion Bank of Punjab

Kotak Mahindra Bank

State Bank of Patiala

Union bank of india

State bank of BIkaner and Jaipur

Karnataka Bank

South India Bank

ICICI Bank

State Bank of Indore

Bank of Baroda

Jammu and Kashmir Bank

Union Bank of India

Punjab National Bank

Corporation Bank

City union Bank

Indian Overseas Bank

Oriental Bank of Commerce

State Bank of Travancore

Airtel Digital TV Recharge with Easy Recharge System

This is one of the simplest methods of recharging your Airtel Digital TV Account. All that one has to do is go to the Airtel Digital TV Retailer outlet from which you have purchased Airtel Digital TV. [hana-code-insert name=’large rectangle’ /]At this outlet you can pay any amount between Rs 50/- to Rs 9999/- and the Airtel Digital TV Retailer will recharge your 10 Digit Airtel Digital TV Account with the amount paid by you. It is that simple.

Airtel Digital TV Recharge through Customer Care

The Airtel Digital TV Customer has the option to call their Customer Care numbers, which can be accessed, from any part of the country and they are:

Toll Free Number – 1800 – 102 – 8080

Regular Telephone – 020-40181400

Apart from the above you can also contact your region’s customer care number and get your Airtel Digital TV Recharged. The regional customer care numbers are given below.

North Hub: 0124 4448080

East Hub: 033 44448080

West Hub: 020 44448080

South Hub: 080 44448080

You can call any of the above numbers depending on your suitability. The amount, which you can recharge, is a minimum of Rs 200/- to a maximum of Rs 10000/-. You actually would have to confirm an amount, then draw a cheque for the said amount, give this cheque number to the customer care number that you have dialed, and they will give you a provisional receipt. Then you will have to deposit the cheque at any of the Airtel outlets or in Airtel Digital TV Retailer Outlet. Please ensure that you write your 10 Digit Airtel Digital TV Account Number in it.

Airtel Digital TV Recharge online by Credit Card

Get connected to the Internet and paste this link https://ebpp.airtelworld.com/dthcare/DTHEasyPayApp/EasyPayByCreditCard.jsp in your browser address. You will be asked to enter your Customer ID, your Mobile Number, and your Date of Birth.

[hana-code-insert name=’large rectangle’ /]Once you enter these details, the page will transition to another page which will ask you to enter your Service Provider of Credit Card, namely Master Card or Visa Card. Once you select the appropriate choice you will be directed to enter the credit card number, the credit card pin number (or it may be your password for online transactions.

It depends on your credit card provider’s method of allowing you to conduct online transactions). Having cleared these steps, you will, at this stage, have to enter the amount you wish to recharge (Which again depends on the Bouquet of Channels you have subscribed for, OR on the Plan the Airtel Digital TV Plan that you are using) and with this the transaction would complete.

Airtel Digital TV will send a Recharge Receipt by SMS to your Mobile number and simultaneously generate an online Receipt. This you can either print it or you can save it in the PC. If you are using your own PC you can save it, otherwise we advise you to just take a printout in paper and log off from the session. This will ensure security of your Credit Card usage. 

Airtel Digital TV Recharge

Airtel Digital TV is the latest generation of DTH or Direct to Home Television Signal Beaming system. Some people call this as satellite TV too. We have published a comprehensive article on Airtel Digital TV Customer Care inside this link, which you may read to understand all the details about Airtel Digital TV Customer service, and all about its availability in your neighborhood area, how to obtain this connection and various other aspects.

Airtel Digital TV / DTH Recharge is all about how an existing Airtel Digital TV /DTH User can Recharge or in simple terms, how to make regular monthly payments.

Airtel Digital TV has various – very customer friendly & easy to use – methods for Recharging his existing Airtel Digital TV Connection. We are explaining in this article all the options available for the Airtel Digital TV Customers.

Broadly speaking there are five major ways by which Airtel Digital TV Customer can recharge his account.

1. First Method – Easy Recharge Airtel Digital TV Account
2. Second Method – Recharge through Airtel Digital TV Customer Care
3. Third Method – Recharge online
4. Fourth Method – Recharge Using Recharge Cards or Recharge Vouchers
5. Fifth Method – Recharge using Mchek

We have explained in details all the above mentioned method in a very easy to understand format in the forthcoming paragraphs / articles

There is no dearth of modes and methods for obtaining a Recharge for your Airtel Digital TV. Airtel Digital TV has ensured that they have a system available for all sections of the people, whether you are strapped for time, or you do not have time to access internet, or do not have time to go to Airtel Digital TV Retailer Outlet, or you do not have time to go through the process of recharging by calling up the Airtel Digital TV customer care based recharge system. Airtel Digital TV has covered all categories of consumers to ensure that they get uninterrupted service of Airtel Digital TV. 

Airtel Digital TV Recharge using Mchek

Mchek is also a new generation of payment instrument. This instrument is used predominantly through your mobile phone. If you wish to use Mchek you will have to sign up with this service provider. If you wish to find out more about it then call these help line numbers 1800 102 1033 (This is a toll free number) or 022 4005 3888.

[hana-code-insert name=’large rectangle’ /]Actually this payment instrument is very convenient for people who either do not have access to internet or net banking, or for people who do not have time to recharge their Airtel Digital TV account by any of the other methods mentioned in this article.

We will explain how it works for Airtel Digital TV Recharge. First you will have to register with Mchek, and they will link your Credit Card / your Debit Card & your Mobile Number to create an account with them. Please keep note of the fact that you can use Mchek instrument for Airtel Digital TV Recharge only if you are having an Airtel Mobile Number. Once an account is created, you can recharge your Airtel Digital TV by sending SMS. You have to send SMS as PAY DIGITALTV <Recharge amount> <Customer ID >to 543219 from your Airtel mobile number. This facility has been extended only to people who have an Airtel Mobile Number registered with Airtel Digital TV Services.

What actually happens is when you send an SMS as explained above to 543219 Number, Mchek Service Provider’s servers come to know that the SMS has come from your Mobile Number, and it can instantly correlate your Mobile Number to your Mchek account, and then it will debit the amount that you have entered in the the SMS from your Credit Card / Debit Card with which you created your account with Mchek. Then this transaction will get reflected in either your credit card statement or in your bank account statement, if you have created the account with your debit card.

Airtel Digital TV Customer Care through | email | sms | realtionship centres | online query

Airtel Digital TV Customer Care is widely available to the public across the country through seven different methods. They are as outlined underneath.

1.  Airtel Digital TV Customer Care through Telephonic Support
2.  Airtel Digital TV Customer Care though Email
3.  Airtel Digital TV Customer Care through Customer Relationship Centers
4.  Airtel Digital TV Customer Care through SMS
5.  Airtel Digital TV Customer Care via Online Query / Request / Complaint Registration Form
6.  Understand Your Statement – Airtel Digital TV Customer Care
7.  Grievances Redressal Mechanism of Airtel Digital TV

[hana-code-insert name=’large rectangle’ /]Point number one Airtel Digital TV Customer Care through Telephonic Support and seven Grievances Redressal Mechanism of Airtel Digital TV as been discussed in separate articles. The remaining are

Airtel Digital TV Customer Care – Email based Support

You can write about your requirement, queries, comments or suggestions about Airtel Digital TV at digitalTV@airtel.in. This Email ID is common for people from all parts of the country.

Airtel Digital TV Customer Care – Neighborhood Relationship Centers

Airtel Digital TV Customer Care is provided through a strong network of over 22000 dealers across the country. You sure would find one close by to your place. All that you have to do is get connected to the internet and go to their Dealer Locator page at this link http://www.airtel.in/wps/wcm/connect/DTH/bharti+dth/contact+us/dealer+locator/ and enter your location, and Pincode. The webpage will provide you with a list of dealers who are located close to the area that you have asked for. It would also show the name of the Agency, their full postal address, and contact numbers. You can choose the one which suits your convenience, and contact them for any kind or query, service or complaint that you would like Airtel Digital TV Dealer to provide you with a solution.

Airtel Digital TV Customer Care through SMS

There is another very convenient method to get Airtel Digital TV Customer Support, irrespective of whether you are an existing customer or you wish to become one. Going further even if you are just interested in understanding all their packages, schemes, installation related queries or whatever is in your mind, you just need to SMS them. The best part is you just have to send a blank SMS to 54325 from your mobile phone and a representative of Airtel Digital TV will call you back to answer any queries you might have connected to Airtel Digital TV.

Airtel Digital TV Customer Care – Via Airtel Digital TV Customer Care via Online Query / Request / Complaint Registration Form

The fifth option is to contact Airtel Digital TV Customer Care through a form, either to ask for a new connection with all the queries and clarifications that you wish to understand, or if you are an existing customer then you can register your complaints, requests or any other aspect related to Airtel Digital TV through this form. When you go to Airtel Digital TV Customer Care page you will get a form identical to the form shown below for the sake of your understanding.

Understand Your Statement – Airtel Digital TV Customer Care

If you are an existing customer of Airtel Digital TV, and in case you wish to understand the statement of account which Airtel Digital TV sends to you on a regular basis, then you have a very good method for it. You just have to get connected to the internet and go to this link http://www.airtel.in/wps/wcm/connect/dth/Bharti+DTH/Help/Understand+your+Statement/. Here you will be shown a complete demo and an explanation of each and every line that is written on the statement and what does it actually represents or what it means for you, as a customer. This is a very nice and nifty utility for the existing Customers of Airtel Digital TV.

These are in detail the options & modes available for you to access the Airtel Digital TV Customer Care, and enjoy High Definition Picture Quality of all your favorite channels in your television.

Grievances Redressal Mechanism of Airtel Digital TV

If you have any serious complaint about the Service of Airtel Digital TV, you as a customer, has the option to a responsible level officer to address your grievances, and this officer is designated as the Nodal Officer for Airtel Digital TV operations.

[hana-code-insert name=’large rectangle’ /]This officer is bound under the regulations created in the year 2007 by the Regulatory Agency called TRAI. This is called as Direct to Home Broadcasting Services (Standards of Quality of Service and Redressal of Grievances) Regulations, 2007 for duties and obligation of Airtel and rights of customers.

These nodal officers work from 0930 HRS to 1830 HRS from Monday to Friday, and they are expected to resolve your grievance within 10 days of you having lodged the complaint to them. However you are required to follow a procedure to approach them.

You should have lodged your complaint to their telephonic support number we have listed in the start of this article, and you should be having a ticket Number (Which is nothing but a complaint registration Number) given to you. With this ticket number, you can approach the respective nodal officer from the list given below. We have given hereunder, the entire list of all the Nodal Officers of Airtel Digital TV across India.

Nodal officers of Airtel DTH across India

Name of the state	Telephone number of the nodal officer	E-mail ID of the nodal officer	Address of the Nodal Officer
Andaman & Nicobar	033-44131303	dthnodal.wb@airtel.in	Bharti Telemedia Ltd.,Touch Point-1,(P45, Jogendra Garden, Kolkata-700078
Andhra Pradesh	040-40024449	dthnodal.ap@airtel.in	Bharti Telemedia Ltd., C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad – 500 016. (Andhra Pradesh)
Arunachal Pradesh	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Assam	9678216305	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Bihar	9771472070	dthnodal.bh@airtel.in	Bharti Telemedia Ltd.,L – 1 / 33 , Shri Krishna Puri , Patna – 800013, Bihar
Chandigarh	0172-4458687	dthnodal.pb@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Chhattisgarh	0755-4218001	dthnodal.mpcg@airtel.in	Bharti Telemedia Ltd., 2 Floor,1 Malviya Nagar, Bhopal, Madhya Pradesh-462003
Dadra & Nagar Haveli	079-40037114	dthnodal.gj@airtel.in	Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054.
Lakshadweep	044-42102783	dthnodal.kl@airtel.in	Bharti Telemedia ltd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017
Madhya Pradesh	0755-4218001	dthnodal.mpcg@airtel.in	Bharti Telemedia Ltd., 1- Malviya Nagar , 2nd Floor, Bhopal , Madhya Pradesh- 462003
Maharashtra	022-40213261	dthnodal.mum@airtel.in	Bharti Telemedia Ltd., 5th Floor, Interface Building, Link Road, Malad West, Mumbai-400064
Manipur	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Meghalaya	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Mizoram	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Nagaland	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Orissa	9937238464	dthnodal.or@airtel.in	Bharti Telemedia Ltd., No.10, Ground Floor, Bapuji Nagar, Bhubneswar-751009
Daman & Diu	079-40037114	dthnodal.gj@airtel.in	Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054.
Delhi	011-44985547	dthnodal.dl@airtel.in	Bharti Telemedia Ltd., D 183 , Okhla Indl Area Phase-1, New Delhi-110020
Goa	020-40031591	dthnodal.mh@airtel.in	Bharti Telemedia Ltd., C/o M/s Star Innovation,(Service Franchisee ), Shop No A-14, Ground Floor, Satadhar Arcade, Pedem, Mapusa, Goa-403 507
Gujarat	079-40037114	dthnodal.gj@airtel.in	Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054.
Haryana	0172-4458687	dthnodal.hr@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Himachal Pradesh	9805506274	dthnodal.hp@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Jammu & Kashmir	9622021220	dthnodal.jk@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Jharkhand	9771472070	dthnodal.bh@airtel.in	Bharti Telemedia Ltd., L – 1 / 33 , Shri Krishna Puri , Patna – 800013, Bihar
Karnataka	080-41704930	dthnodal.kk@airtel.in	Bharti Telemedia Ltd., #56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore-560046
Kerala	0484-4100064	dthnodal.kl@airtel.in	Bharti Telemedia Ltd., Touchpoint,Pavanaphara, TC 14 Bar, 1560 Paris Lane, Phypaudo, Trivendrum-695014
Pondicherry	044-42102783	dthnodal.tn@airtel.in	Bharti TelemediaLtd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017
Punjab	0172-4458687	dthnodal.pb@airtel.in	Bharti Telemedia Ltd., 193 L ,Diomand Fashion Gallery, Model Town Ext., Ludhiana -141001
Rajasthan	0141-4411822	dthnodal.rj@airtel.in	Bharti Telemedia Ltd., SB-115, Kesar Mall, Tonk road, nr. Bapu Nagar, Jaipur – 302015
Sikkim	9800001135	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Tamil Nadu	044-42102783	dthnodal.tn@airtel.in	Bharti Telemedia Ltd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017
Tripura	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Uttar Pradesh	0522-4414761	dthnodal.up@airtel.in	Bharti Telemedia Ltd., B-1/25, G. Floor, Sec A, Aliganj, Lucknow, 226024
Uttaranchal	0522-4414761	dthnodal.up@airtel.in	Bharti Telemedia Ltd., C 3 , Nehru Colony , Dehradun, 248001
West Bengal	033-44131303	dthnodal.wb@airtel.in	Bharti Telemedia Ltd., Touch Point-1,(P45, Jogendra Garden, Kolkata-700078.